SHIPPING & RETURNS

 

// SHIPPING

Standard, Express + Next Day Shipping is available for all continental U.S. + Canada orders under $300. Orders over $300 will be sent as Standard Shipping.

We love Hawaii & Alaska, but unfortunately we are unable to offer Express or Next Day Shipping to your states at this time. For Standard Shipping, please call for an estimate and expected delivery times.

All APO/FPO addresses must be quoted via email or phone



// DELIVERY

When items are in stock & the order is placed before 12:00PM ET, you may expect these delivery times:

  • Standard Service: Delivery will be within 7-10 business days. Do not count weekends or holidays. Delivery times to AK + HI may vary.

  • Express Service: Delivery will be within 3 business days. Do not count weekends or holidays. Express Service orders can only be delivered to a street address.

  • Next Day Service: Delivery will be within 2 business days. Do not count weekends or holidays. Next Day Service orders can only be delivered to a street address.


// RETURNS

If you are not happy with your W!NK™ purchase, we will gladly accept a return within 10 days of delivery and exchange it for the same product or another product of equal or lesser value. All products must be in the condition you received.

Please note that it takes 7-10 business days to process exchanges once they arrive at our location. We will initiate the exchange process upon receipt of your return, and you will receive a return processing e-mail confirmation from W!NK™.

Original shipping costs are not refundable. Exchange shipping costs are your responsibility. W!NK™ will, however, pay the return shipping costs if the return is a result of our error (incorrect or defective item).

We are unable to accept returns for products purchased through retail partners or 3rd party retailers. Contact them about a return.

 

NEED ADDITIONAL ASSISTANCE?

M-F 8AM-4PM ST // Call Us // Email Us